What our customers say about us

We called on Thomson Cleaning Services in September 2015. We had several quotes made with other competitors, and we selected Thomson Cleaning as they provided the best quote. Abby explained everything clearly (orally and in written) and there has been no bad surprise. Once we filled out the paperwork, Abby introduced us to our cleaning lady. The process from the quote to the first service was very quick. Since then the quality of the service has been impeccable and it has been good value for money. The communication with our cleaning person and with Abby is great and having cleaning services has changed our life!”

Kay, East Oxford

“I have been using Thomson Cleaning for the past six months and I am delighted with how clean and fresh my home is. Coming home on a Friday evening to a sparkling house is a real treat. The lady who cleans for me is very hard-working, accommodating and happy to take on extra tasks / special requests on a weekly basis and I trust Thomson Cleaning unreservedly. When my usual cleaning lady was on holiday another cleaning lady was supplied, who I was also very pleased with. Abby is very efficient and provides a fantastic service. I would not hesitate to recommend Abby and her team.”

Louise, Iffley, Oxford

Our cleaner cleans and irons for us 3 hours a week. Her work is excellent, she cleans to a very high standard, with attention to detail. She works hard and completes the work that she has been asked to do. Her ironing is extremely well done and she presents the clothes hanging, folded or buttoned exactly as I have requested. She is honest, reliable, exceptionally punctual and has good timekeeping to the end of her visit. She is also friendly without being intrusive and has a lovely personality which means she is a pleasure to have in the house. I have no reservations in providing this testimonial for Thomson Cleaning.”

Sarah, Summertown, Oxford

We worked with Thomson cleaning for many years, (now we are moving back to the States) and can not fault them on anything. Reliable and swift communication, very reasonable pricing and very good work being done. Abby also always managed to find a replacement if our regular cleaning lady was on well-deserved vacation, would definitely recommend!

Margaux, Kidlington

Amidst my busy University schedule, Thomson Cleaning has helped ease my weekly routine to a great extent. I was very pleased with how structured the entire process was. The people she provides are very pleasant, kind and willing to adapt to your individual cleaning regime. The job is very thorough and you have the liberty of asking them to focus cleaning on any particular space if required. The fact that they can come in on a weekend and that they also iron was an added bonus for me. If you’re new to Oxford or if your schedule doesn’t give you the time to clean, I recommend using Thomson Cleaning.”

Yashna, Botley, Oxford

Thomson Cleaning have provided us with a brilliant service whilst we have been living in Oxford. Abby was very responsive and efficient at organising a cleaner for us. The cleaner she organised was fantastic. When she was away, Abby was always at hand offering to get us another cleaner. We are so thankful and cannot recommend them highly enough.”

Yasser, Headington, Oxford

We have a cleaner for 3 hours fortnightly through Thomson Cleaning, she does 2 hours cleaning and an hours’ ironing. The process of setting up the trial cleaning and ironing session was very quick. We are very happy with the service provided. The continuity of staffing – that we have the same cleaner/ ironer on each visit has been especially welcome.”

Jayne, Headington, Oxford

“Our cleaner has come to clean for us for two hours weekly for about 2 years. We are very happy with the standard of cleaning. The initial consultation provided by our cleaner about our cleaning requirements was very helpful and thorough and since then the service has been reliable and consistent. Abby has always dealt with any queries promptly and efficiently.”

Martin, Sandhills, Oxford

Walking back into the house after our cleaner has been is a delight, and our home is meticulously clean, top to bottom. She clearly moves objects around for dusting and wiping, where our previous cleaners tried to work around “obstacles” as far as possible. We are delighted with our cleaner through Thomson Cleaning.”

Veronica, Jericho, Oxford

‘We are very pleased with the service we receive from Thomson Cleaning, both from the admin side and the actual cleaning. The initial set up was very clear and thorough, but straightforward. And our cleaner is great – pleasant and efficient. Highly recommend.”

Ryan, Jericho, Oxford

“I would greatly recommend Thomson Cleaning – Abby manages the administrative side very efficiently and is very flexible to our changing cleaning needs. Our cleaner is excellent, she always goes the extra mile and is able to change cleaning days on occasion when we need it, to fit around our work schedule.”

Rory, Headington, Oxford

“Abby is extremely helpful, easy to communicate with, and understanding of my unique situation. The cleaner she paired me with is also amazing. Would highly recommend to anyone in Oxford.”

Napala, North Oxford

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